Mars Petcare – Issue Log

This is not a comprehensive list. We will add issues as and when they are discovered.

Brand: My Dog

Date: 30/01/2018

Variant: Wet

Issue: Mould

Source: https://www.facebook.com/photo.php?fbid=10204233021661672&set=p.10204233021661672

Description:

On our way home from work last night we dropped into our local IGA to buy a can of our dogs favorite food for her dinner , but i don’t think it will be her favorite for much longer as this is what confronted us when we opened the can

Photos:

Date: 12/11/2017

Variant: Wet

Issue: Foreign contaminant (magnet)

Source: https://www.facebook.com/photo.php?fbid=10204233021661672&set=p.10204233021661672

Description:

Was just feeding my dogs when I found a magnet in their food from this can. Magnet is on my finger.

Photos:

Date: 19/10/2017

Variant: Beef

Source: https://www.facebook.com/mydogaus/posts/764329400417063

Description:

Shard of glass found in My Dog Beef & Liver sachet, exp date 01/09/2019

Photos:

Date: 29/6/2017

Variant: Wet

Issue: Thorny stick

Source: https://www.facebook.com/photo.php?fbid=10155283863179003&set=p.10155283863179003

Description:

My dog ….. not happy at all opened up a fresh can to feed my pooch . He starts eating and I hear an all mighty yelp . Go straight over to him and he cannot close his mouth because there was this thorny stick stuck in his mouth . Quite pissed off because if he had swallowed this thorny stick who knows how much damage it would have done to his insides . Not to mention the cost . Disgraceful

Photos:

Date: 27/04/2017

Variant: Wet Can

Issue: Mould

Source: https://www.facebook.com/photo.php?fbid=10158586910540483&set=o.628264550690216

Description:

To My Dog Australia
I have been a long time user of your products for my previous dog and current puppy. It was horrifying to see a layer of fungus in one of your puppy food cans when I opened it. There was no damage to the can and it was tightly sealed when I opened it. Making me think twice about your “fresh” ingredients. Disappointing.

Photos:

Brand: Pedigree

Date: 17/12/2018

Variant: Chicken & Gravy Wet

Issue: Rust

Source: https://www.facebook.com/photo.php?fbid=10156256931959983&set=p.10156256931959983

Description:

A couple of photos of what I found inside my dog food tin last week. After giving my dog his dinner the first night, my partner noticed this the second night we went to feed him! Utterly disgusted with this. A rust filled tin. I usually only ever buy dog rolls of another brand but I decided to buy 2 of these tins as backup. Just wanted to bring this bacteria filled tin to your attention as I don’t want any other dogs and there owners to come across this kind of thing. Rust (oxidised iron) is unsafe to eat and I’m sure you would certainly agree. I have attached the barcode as you may be able to use this for batch number or something. I will wait for a reply and outcome of this incident.

Photos:

Date: 11/02/2017

Variant: Wet

Source: https://www.facebook.com/photo.php?fbid=10210990848823774&set=o.125740974106945

Description:

Hi I’m looking for anyone that can help, I feed my dog this brand and I noticed the inside of the can I haven’t seen it before not sure if it does any damage to my dog. Can anyone help.

Photos:

Date: 15/02/2017

Variant: Dry

Issue: Rust

Source: https://www.facebook.com/photo.php?fbid=1682463265103814&set=o.125740974106945

Description:

Thought we would try this pet dry food. My skin crawled when I opened it to find this cockroach sitting on top
Absolutely disgusting
Will NOT be buying this brand again

Photos: